Privacy Policy

Last Updated: January 2026

Orwell Quay Residents ("we," "us," "our," or "Company") operates the website orwellquayresidents.co.uk (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, postal address, and telephone number when you voluntarily submit contact forms or newsletter signups.
• Technical Data: IP address, browser type, operating system, referring URLs, and pages visited.
• Cookies and Tracking Technologies: Cookies, web beacons, pixels, and similar technologies to track your interaction with the Site.
• Usage Data: Information about how you interact with content, links clicked, time spent on pages, and searches performed.
• Device Data: Device identifiers, mobile network information, and device settings.

How We Use Information

We use the information we collect for the following purposes:

• To analyse Site traffic and user behaviour through analytics platforms.
• To track affiliate referrals and performance metrics for partner casinos.
• To improve Site functionality, design, and content.
• To respond to your enquiries and customer service requests.
• To send promotional emails and newsletters (with your consent).
• To comply with legal obligations and prevent fraudulent activity.
• To personalise your experience on the Site.

Cookie Policy

Our Site uses cookies and similar technologies to enhance your experience. Cookies are small data files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for Site functionality and security.
• Analytics Cookies: Track user behaviour and Site performance.
• Affiliate Tracking Cookies: Monitor referrals to partner casinos and affiliate conversions.
• Marketing Cookies: Used for retargeting and promotional purposes.

Managing Cookies: You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Site functionality. For more information, visit www.aboutcookies.org.

Third-Party Links

Our Site contains links to third-party websites, including casino operators, gambling platforms, and affiliate partners. We are not responsible for the privacy practices of external websites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

Important Notice: We do not control the data practices of linked casinos or affiliates. Your use of third-party sites is governed by their respective terms and privacy policies, not this Policy.

Your Rights

Under UK and EU data protection law (UK GDPR and Data Protection Act 2018), you have the following rights:

• Right of Access: Request a copy of your personal data held by us.
• Right to Rectification: Correct inaccurate or incomplete personal data.
• Right to Erasure: Request deletion of your data (subject to legal exceptions).
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a structured format.
• Right to Object: Opt-out of marketing communications and certain processing activities.
• Right to Withdraw Consent: Withdraw consent for cookie tracking and email marketing at any time.

If you are a US resident, you may have rights under applicable US state privacy laws. To exercise any of these rights, please contact us using the details below.

Data Retention

We retain personal data for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy. Retention periods vary depending on the type of data and legal requirements:

• Personal Data: Retained for up to 3 years from last contact or as required by law.
• Cookies: Session cookies are deleted when you close your browser; persistent cookies expire as per their settings (typically 1-2 years).
• Analytics Data: Aggregated data retained in accordance with Google Analytics and similar service retention policies.

You may request deletion of your data at any time, subject to legal retention obligations.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: [email protected]
Website: orwellquayresidents.co.uk

We will respond to data subject access requests within 30 days of receipt, in accordance with UK GDPR requirements.

This Privacy Policy is subject to change. We will notify you of significant updates via email or prominent notice on our Site. Your continued use of the Site constitutes acceptance of any revised Privacy Policy.